All passengers should arrive at the airport at least two hours before scheduled departure for check-in.
Even if you have checked-in online, you should still arrive two hours before scheduled departure to allow for time to drop off luggage, collect boarding passes and any unforeseen delays.
In the event of flight delays, we advise passengers to still arrive for check-in two hours before the originally scheduled departure time. In the case of severe delays, passengers should contact their airline for updates.
Before you check in
To save time, have your tickets and passport ready, and ensure your hand luggage contains only valuables and items you will need during the journey.
Once your checked luggage has been placed on the security belt, you can proceed to passenger screening.
It pays to clear the passenger screening checkpoint early and give yourself time to relax before your flight, enjoy the shops, cafe and bar in the departure lounge, and get to your gate in plenty of time.
Please be aware that there are limits on the number and size of bags and on the quantity of liquid items that can be carried through security control.
Passengers requiring special assistance should contact their airline in advance of their flight.
In the absence of boarding bridges, passengers are required to climb steps to board the aircraft. However, for those who are unable or will have difficulty climbing these steps, automated lift options are available. Passengers can contact their airline in advance to arrange for assistance.
The new airport terminal, due to be completed in 2020, will be fully accessible and will include covered passenger boarding bridges, allowing passengers to comfortably board and disembark the aircraft and move freely around the airport terminal.