We continually strive to improve our Airport facilities and services for you. Your comments, questions and suggestions are valued by the Bermuda Skyport Corporation Ltd. We always appreciate positive solutions.
Please complete the Customer Service Comment Form and during business hours we will review and respond to your submission as soon as we are able. Depending on the nature of your submission, response times will vary.
Bermuda Skyport Corporation Ltd. is committed to the health and safety of our employees, customers, safety partners and the environment. Safety is the first priority in all our activities. We are committed to implementing, developing and improving strategies, systems and processes to ensure that all activities at Skyport uphold the highest level of safety performance and meet or exceed national and international safety standards. To this end Skyport encourages everybody to report all occurrences and safety concerns through the online reporting system (links below).
Confidential Reporting: The purpose of the reporting system is to identify and resolve safety issues by addressing the root causes of incidents so that they do not recur, not to assign blame when something does go wrong. As such, the names of those reporting will be kept confidential and will not appear on any published material relating to the report (the only exception to this is when required by Regulations to include names of persons involved).
Anonymous Reporting: To promote confidence in the Safety Management System, reports may be submitted anonymously if desired. Anonymous Reporting is not applicable for events that are legally reportable (e.g. dangerous occurrence or injury events reportable to the Bermuda Govt Office of Safety and Health or occurrences reportable to the Department of Civil Aviation).
Please note; if you are submitting an anonymous report, please include as much detail as possible to ensure that an investigation may be properly completed.
For media enquiries, please contact our Head of Brand Development & Communications, Nikki Fagan by calling (441) 444 – 4400 or by emailing firstname.lastname@example.org
Lost and Found
To contact our Lost & Found office, please call us on (441) 444 – 4400 or email us at email@example.com. Our office hours are 9am – 5pm, Monday to Friday.
Please note that all items left on board an aircraft are the responsibility of the airline. In these cases, please contact the airline directly. For airline contact information, visit our Airlines page.
General contact form
For other enquiries you may contact us using the information at the top or bottom of this page, or by using the contact form below: